A study of consumer shopping habits in the tools and storage categories indicates a willingness to trade advice from knowledgeable staff for a wider assortment of goods. These were the conclusions from a survey conducted this month by The NPD Group, a market research firm based in Port Washington, N.Y.
Eighty-four percent of respondents indicated they prefer purchasing storage/organization and tool products at larger stores with many offerings, rather than at smaller stores with consultative sales staff, but limited stock.