Pointing to the power of technology to improve communications to frontline employees, Home Depot EVP of U.S. Stores Marvin Ellison described a tool called "My Success" during the company's recent investor and analyst conference.
Ellison pointed to an example of how it will work in the store, once a department supervisor logs into the system: "If I were a hardware department supervisor, I would get a daily communication from the hardware merchant, making me aware of any product or promotion ideas that were coming online."