Shoplifting, employee theft and organized crime have combined to boost retail shrinkage to 1.58%, according to the National Retail Federation (NRF). These preliminary results, compiled from a survey conducted by Dr. Richard Hollinger of the University of Florida, compare with a 1.44% shrinkage rate in 2009.
According to the survey, total retail losses cost retailers $37.1 billion last year, up from $33.5 billion in 2009. NRF’s recently released Organized Retail Crime survey found that 95% of retailers have been victims of organized retail crime over the last 12 months.