When Lowe’s announced the retirement of president and chief operating officer Larry Stone in January, it also announced the promotion of four senior executives, effectively forming a new management team under chairman and CEO Robert Niblock. Along with Greg Bridgeford, executive VP business development, and Michael Mabry, executive VP logistics and distribution, these four individuals will help lead the company through its planned transformation into a multi-platform provider of home improvement goods and services.
Executive VP store operations
Rick Damron is responsible for all Lowe’s stores and Lowe’s specialty sales businesses, including installed, special order, commercial sales, credit, delivery, assembly and store operations support.
Damron joined Lowe’s in 1981 and most recently served as senior VP logistics. He also served as senior VP operations for the North Central and Northeast Divisions. Prior to this, he held various positions, including regional VP, district manager and store manager.
Executive VP and chief information officer
Mike Brown came from the operations side of the business, having served most recently as executive VP, store operations and lowes.com.
His role now is to provide the vision and leadership for developing and implementing information technology initiatives in alignment with Lowe’s business strategy.
Brown joined Lowe’s in 1984 and previously served as senior VP store operations for Lowe’s South Central and West divisions, regional VP of the company’s Northeast division, merchandising VP and VP specialty sales (commercial business, special order and installed sales initiatives), and as a Lowe’s store manager.
Senior VP customer support services, call centers, flexible product fulfillment, appliance service/repair and Lowes.com
Doug Robinson takes over management of Lowes.com from Steven Stone, who had been chief information officer until leaving the company in January. He served as the first president of Lowe’s Canada from 2005 to 2007 after serving as a district manager in the United States. Before joining Lowe’s, he was president and CEO of Arxx Building Products in Ontario, Canada, and president and CEO of Beaver Lumber Co. in Toronto.
Senior VP strategy
Richard Maltsbarger previously served as VP strategic planning and VP research and director of customer analytics since joining Lowe’s in 2004. Maltsbarger is responsible for leading Lowe’s corporate strategy planning and alignment processes, as well as guiding strategic market insight development, including market sizing, industry structure, competitive intelligence and economic perspectives. Currently, he is also leading the corporate effort to launch Enterprise 2.0 efforts to bring Lowe’s more than 250,000 employees together into a more integrated work force.
Maltsbarger has held previous positions with IBM Global Business Solutions, Monsanto Co., Farmland Industries and the University of Missouri. He is a member of RILA’s Strategic Working Group, which helps evaluate the industry’s long-term challenges and opportunities and works with RILA to develop strategies to effectively address them.