San Marcos, Texas-based McCoy’s Building Supply promoted several executives -- including one representing the fourth generation of family leadership -- to senior positions.
Meagan McCoy Jones has been promoted to senior VP and chief operating officer at McCoy’s Building Supply. James Lewallen has been appointed to the newly created position of VP culture and customer experience, and Waylon Walker has been promoted to VP store operations.
McCoy Jones most recently served as VP field support. Representing the fourth generation of McCoys to lead the company, she started as a fledgling employee at age 10 when she spent the summer operating the office switchboard. After working in stores and at the company’s headquarters while in school, her career began in earnest in 2007 as assistant store manager, where she learned the ropes under the guidance of tenured company veterans. Upon transferring to corporate headquarters in San Marcos to concentrate on field support, she shifted her focus to the future of McCoy’s in both business operations and values. Today, her responsibilities include the strategic improvement of operations and growing the next generation of leadership at McCoy’s.
“This position at McCoy’s has awarded me the ability to focus on growing the leadership at McCoy’s through mentorship to improve and continue our legacy as a company that cares about people,” she said. “I’m honored to be to a part of a connected executive team that is more prepared than ever to grow our business and our future leaders.”
James Lewallen was appointed to the newly created position of VP culture and customer experience after 32 years with the company, most recently as VP store operations. With a focus on future leadership growth, the company felt it was time to create a position with the sole concentration of improving and developing (both internally and externally) the company’s Business As Unusual culture through exceptional customer experience.
The company’s Business As Unusual culture puts people ahead of profits and recognizes that it takes getting to know each other and caring about others to keep customers returning and employees loyal, according to Lewallen. “In this new position, I’m most looking forward to taking on the challenge of expanding on the Business As Unusual foundation with even more emphasis on growing our team members and building our relationships with our customers,” he said.
Waylon Walker has been promoted to VP store operations after 21 years of service, most recently as one of nine regional managers. Walker hopes to bring a new energy and focus to the executive team, and his predecessor agrees. “Waylon has the unique opportunity to use his vast operations experience to bring a freshness and renewed vigor to this team, and I’m so proud of the remarkable leader he’s grown to be,” said Lewallen.
Walker sees his new position as an opportunity to impact the growth of the company’s 85 stores in sales and customer service, with an eye on expansion. “I’m excited to interact with our team on a much deeper level while building on the solid foundation that James and the rest of our leaders have established,” added Walker.